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Service

All service activities offered by GROUP SCHUMACHER are provided by our distributing companies, which support our customers by giving advice and support.

 

Technical consulting

We consult our customers at manufacturing level and customize our products to their specific requirements for existing and new models.

 

Service by offering assemblies

We provide assemblies such as cutter bars, reel tine bars and reels, knotter shafts and tying systems which are customized to specific customer needs and requirements.

 

Service by customized packaging

We support our customers by optimizing the packaging and storage requirements for our parts. We provide racks that store various lengths of knife sections or specific cardboard boxes.

 

Service by supplying parts

We guarantee peace of mind in the heat of harvest by offering a perfected parts system that supplies customers with strong and perfect-fit wear parts.

 

Service by delivering ‘just in time’

We guarantee time-efficient logistics and earliest delivery worldwide.

 

Training

We train OEM manufacturers, contractors and wholesalers as well as agricultural machinery dealers in fitting and servicing our products and managing the parts system.

 

Service by product communication

We support you in promoting your sales and advertising our products by providing you with detailed product information in print, online, video or app format.

 

24h Harvest hotline

During the harvesting campaign we are there to secure the deployment of harvesting machines. We offer overnight-deliveries and consulting, also in the field if necessary. Our technical distribution and service is available 24 hours/7days.